Glanmorfa Care Group aims to provide top quality care for all of our services users. This includes helping promote personal independence and providing all the necessary care should that independence provide too much of a burden.
| PRIVACY: | The right of a service user to be left alone and undisturbed whenever they wish. |
| DIGNITY: | The understanding of a service users needs and treating them with respect. |
| INDEPENDENCE: | Allowing a service user to take calculated risks, to make their own decisions and think and act for themselves. |
| CHOICE: | Giving a service user the opportunity to select for themselves from a range of alternative options. |
| RIGHTS: | Keeping all basic human rights available to the service users. |
| FULFILMENT: | Enabling the service user to realise their own aims and helping them to achieve these goals in all aspects of daily living. |
Philosophy of Care
At Glanmorfa Care Group we aim to provide our service users with a high standard of care, where well-being and comfort are of prime importance.
Carers will strive, with continued training, to preserve and maintain the dignity; individuality and privacy of all service users with a warm and caring approach, and in so doing will be sensitive to the service users ever changing needs.
Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and service users are encouraged to participate in the development of their individualised care plans in which the involvement of family and friends may be appropriate and is greatly valued.
All care staff will be appropriately trained to deliver the highest standards of care. A continuous staff-training programme is implemented to ensure that these high standards are maintained in line with the latest developments in care practices as may be laid down in appropriate legislation, regulations and the Care Inspectorate Wales.